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CALOGA: buying leads did not remove the duty to verify consent and honour withdrawal

CNIL fined CALOGA EUR 80,000 over consent, onward transfers, withdrawal across its databases and retention of prospect data.

CNIL · GDPR Articles 5(1)(e), 6 and 7; French CPCE Article L.34-5 · Decision: 15 May 2025

The problem

A supplier’s assurance does not show what a person saw, which recipients they agreed to or whether withdrawal reached every database.

€80kEUR administrative fine in cited decision; not confirmed paid

Regulator or court
CNIL
Jurisdiction
France
Framework
GDPR Articles 5(1)(e), 6 and 7; French CPCE Article L.34-5
Decision
Procedural status
Administrative fine; later appeal status not established

Unequal choices or identity checks · Opt-outs across devices or services · Undisclosed data exchanges

Case record

Authority
CNIL
Jurisdiction
France
Law
GDPR Articles 5(1)(e), 6 and 7; French CPCE Article L.34-5
Decision date
15 May 2025
Recorded fine
EUR 80,000
Procedural status
Administrative fine; later appeal status not established
Source review
19 October 2026

Primary record: CNIL announcement.

What the authority found

CNIL found that collection forms used by data suppliers did not support valid consent. It also found that unsubscribe controls did not withdraw people from all four CALOGA databases with the same ease as giving consent. CNIL announcement.

CNIL rejected reliance on legitimate interests for the onward transmission it examined. It also challenged a retention practice that could keep restarting the clock when a recipient merely opened an email. Authority notice on EDPB.

Outcome and limits

CNIL imposed EUR 80,000. Its announcement says the company ceased activity in 2024 and that this was considered when setting the fine. This record does not establish payment or a later appeal result. CNIL announcement.

Checks for your own systems

These are implementation checks suggested by Inth, not additional findings about the company.

  • Require evidence of the collection form, notice, purposes, recipients and the person’s choice for each acquired lead.
  • Test withdrawal across brands, databases and onward recipients, rather than one campaign list.
  • Give retention jobs explicit end dates; check which events can restart the clock.

How Inth helps

Code audit can trace reviewed collection and sharing routes. Consent records can preserve choices made through Inth with their country and policy.

Inth cannot reconstruct a broker’s missing consent evidence or prove that an external email platform honoured an unsubscribe request.

Sources and limits

Source review: 19 October 2026. This is a dated account of the cited authority decision. A recorded fine is not a confirmed payment. Later procedural developments are stated only where the linked record establishes them. Inth wrote the implementation checks; they do not establish legal compliance or replace legal advice.