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SOLOCAL: a lead supplier’s promise did not substitute for proof of consent

CNIL fined SOLOCAL Marketing Services EUR 900,000 for electronic prospecting without valid, demonstrable consent.

CNIL · GDPR Article 7; French CPCE Article L.34-5 · Decision: 15 May 2025

The problem

Consent provenance can disappear between the form that collected a lead and the business that later sends marketing.

€900kEUR administrative fine in cited decision; not confirmed paid

Regulator or court
CNIL
Jurisdiction
France
Framework
GDPR Article 7; French CPCE Article L.34-5
Decision
Procedural status
Administrative fine and conditional compliance order; later compliance not established

Notice, consent scope and assent · Unequal choices or identity checks · Undisclosed data exchanges

Case record

Authority
CNIL
Jurisdiction
France
Law
GDPR Article 7; French CPCE Article L.34-5
Decision date
15 May 2025
Recorded fine
EUR 900,000
Procedural status
Administrative fine and conditional compliance order; later compliance not established
Source review
19 October 2026

Primary record: CNIL announcement.

What the authority found

CNIL found that supplier collection forms used misleading presentation and did not support free, unambiguous consent. It also found that SOLOCAL could not provide proof of consent for data obtained from a principal supplier. CNIL announcement.

The authority treated SOLOCAL as responsible for demonstrating the lawfulness of its own prospecting activity, despite using intermediaries. Authority notice on EDPB.

Outcome and limits

CNIL imposed EUR 900,000 and ordered electronic prospecting without valid consent to cease. A EUR 10,000 daily penalty was conditional on delay after nine months; it is not added to the recorded fine because this review did not establish that it accrued. CNIL announcement.

Checks for your own systems

These are implementation checks suggested by Inth, not additional findings about the company.

  • Retain supplier, form version, notice, purpose, recipients and evidence of the individual’s choice alongside imported leads.
  • Stop using a supplier feed when required evidence cannot be produced.
  • Check both collection design and proof availability; a contract addresses neither issue by itself.

How Inth helps

Code audit can expose reviewed import and sharing changes. Where a choice is collected through Inth, consent records preserve that choice, country and applicable policy.

Those records do not retrospectively validate purchased leads or certify a supplier’s forms. That requires source evidence and legal review.

Sources and limits

Source review: 19 October 2026. This is a dated account of the cited authority decision. A recorded fine is not a confirmed payment. Later procedural developments are stated only where the linked record establishes them. Inth wrote the implementation checks; they do not establish legal compliance or replace legal advice.